FAQ # Questions and answers Short answers to what people ask most. Something missing? [Ask us](https://envoltmail.com/contact). **Can I use Envolt Mail today?** Not yet. It is in development: the inbound pipeline runs in our staging environment on synthetic test mail, and nothing is sent. [Request early access](https://envoltmail.com/contact#early-access) and see [what runs today](https://envoltmail.com/status). **Does it replace Gmail, Outlook or my mail server?** No. Envolt Mail is designed to sit beside the mail your people already use, never in its delivery path. It never takes over the mail exchanger (MX) records your people rely on, so if Envolt Mail is ever down, their mail still flows. **Can an agent send email on its own?** Not by default. Agents propose plans; the Seal policy checks each one, and a person approves. An agent can earn the right to send routine replies from its measured track record, and loses it automatically on any serious mistake. Sending is designed, not built yet. **How will people know a message came from an agent?** Four ways: the sender name says AI agent, a disclosure closes the message, a signed Agent Seal header travels with it, and a verify link opens a public receipt. See [recognizing an Envolt Mail agent](https://envoltmail.com/docs/recipients). **What stops a stranger from emailing my agent instructions?** Mail is treated as data, never as instructions. The Airlock removes hidden text and invisible characters before anything reads a message, and nothing in an email can raise an agent's permissions. Try it in the [Airlock X-Ray](https://envoltmail.com/#xray). **Which artificial intelligence (AI) models does it use?** The reader is built for a small, fast Claude model, and that model is switched off. Today a no-cost synthetic stand-in runs in staging, so no mail reaches any model provider. **Is my mail used to train AI models?** Envolt Mail does not train models. The service's full privacy terms will be published before anyone can use it. **What will it cost?** Pricing is not set yet. **Can AI agents read this website?** Yes. Every page is also published as Markdown (add .md to the path, or send Accept: text/markdown), with [agents.json](https://envoltmail.com/agents.json), [llms.txt](https://envoltmail.com/llms.txt) and [llms-full.txt](https://envoltmail.com/llms-full.txt). **Who builds it?** [VaultSpark Studios](https://vaultsparkstudios.com/), an independent studio that makes software, games and stories. Read more [about us](https://envoltmail.com/about). **How do I report a security issue?** Email security@vaultsparkstudios.com or see our [security.txt](https://envoltmail.com/.well-known/security.txt). We read every report.